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The ICO wants evidence on agentic AI, and your data team should answer

The ICO opened a call for evidence on applying data protection law to agentic AI, closing 20 November. It is your chance to shape guidance, and a prompt to audit what your agents touch.

What happened

The UK Information Commissioner's Office (ICO) has opened a call for evidence on how to apply data protection law to agentic AI. Its consultation page gives a start date of 8 October 2026 and a closing date of 20 November 2026, and shows the status as open. The ICO describes the aim as informing its thinking on how to apply data protection law to agentic AI's distinctive capabilities and risks, so it can identify where to give more clarity or practical support before publishing final guidance.

The survey is organised into sections: about you and your organisation, data security, transparency, accountability, automated decision-making, fairness and purpose limitation, lawfulness of processing, and additional questions. The page lists these topics and does not reproduce the individual questions. Responses go through the ICO's Citizen Space portal.

On publication, the ICO may publish organisational responses in full or as a summary, depending on what the respondent prefers. It removes personal contact details where appropriate, and tells respondents not to include anything they would not want made public. Late responses may not be considered.

Key dates, and the survey sections set against what we would check in your own agents:

DateWhat
8 October 2026Call for evidence opens
20 November 2026Call for evidence closes
ICO survey sectionWhat to check in each agent
Data securityWhat personal data it can reach, and with which credentials
TransparencyWhether people are told an agent is acting on their data
AccountabilityWho owns it, and what is logged
Automated decision-makingWhere a person reviews an outcome that affects someone
Fairness and purpose limitationWhether it uses data only for the purpose it was collected for
Lawfulness of processingThe lawful basis for each use of personal data

Why it matters

The ICO is asking before it writes. A call for evidence comes ahead of guidance. Organisations that supply concrete examples have a better chance of seeing guidance that fits how agents are actually built. Those that stay silent should expect to adapt to it afterwards.

The section headings are a preview of the questions you will face. Data security, transparency, accountability, automated decision-making, fairness and purpose limitation, and lawfulness of processing cover most of what a regulator or a customer's data protection officer will ask about an agent. They are a useful audit frame even if you never respond.

Agents change the data question. A report that reads data is one thing. An agent that reads data, calls tools and acts on the result is another. The question moves from "who can see this?" to "what can this system do with it, on whose authority, and who would know?" Most data governance programmes were built for the first question.

Your data foundations will decide the answer. Whether you can say what an agent used and why depends on lineage, access control and logging that sit at the data layer. Teams that have invested there can respond with evidence. Teams that have not will find the gaps when they try.

What we would do

  1. List your agents and what personal data each can reach. Include pilots, vendor-provided agents and anything a team has built on a platform you did not procure centrally. You cannot respond, or govern, what you have not counted.
  2. Map each agent against the ICO's survey sections. For each, write a one-line answer on security, transparency, accountability, automated decision-making, fairness and purpose, and lawful basis. Mark the ones you cannot answer.
  3. Decide who responds. Pair your data protection lead with an engineer who has built an agent. Practical detail on what worked, what was ambiguous and what support would help is what a regulator can use.
  4. Respond before 20 November, and assume it may be published. Use the organisational option if you want the response published as a summary, and keep anything commercially sensitive out of it.
  5. Check the decision points. Where an agent's output affects a person, record whether a human reviews it and how. Take legal advice on whether the automated decision-making rules apply to your use cases.
  6. Fix logging at the data layer. Make sure access by agents is attributed to the agent and the task, so you can answer what it touched.

This is not yet guidance, and we would not treat it as such. It is a clear signal of where the regulator's attention is going, and an invitation that is cheap to accept.

It is also worth being realistic about the effort. Responding well takes a few hours of someone's time, not a project. The larger cost is discovering, while you try to answer, that nobody can say which agents are live or what they can read. That discovery is better made now, on your own terms, than during a customer audit or a regulator's enquiry.

Questions we are asked

Who should respond to the ICO's call for evidence?

Any organisation building or deploying agents that handle personal data, plus the people who advise them. Practical evidence is what the ICO says it needs, including where the rules are unclear and what support would help. A short, specific response from a data protection lead and an engineer is more useful than a general view.

Is this new law or guidance?

Neither. It is a call for evidence, open to 20 November 2026, that the ICO says will inform its thinking on applying data protection law to agentic AI. Final guidance has not been published. Existing data protection duties continue to apply to your agents in the meantime.

What should we check in our own agents now?

Start with what personal data each agent can reach, what it can do with it, and where a person reviews its decisions. Those map to the topics in the ICO's survey, such as data security, transparency, accountability and automated decision-making. If you cannot answer them for a live agent, that is your first finding.

Sources

  1. Agentic AI call for evidence — Information Commissioner's Office