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SOC and managed detection and response

24/7 monitoring, investigation and response through an AI-native SOC with TENEX.AI, with your team in the loop on every escalation.

Typical timing
4–8 week onboarding, then monthly
Engagement
Monthly retainer
Delivery framework
User researchDiscoveryAlphaBetaLive
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Objective

Detect and contain attacks around the clock without building a security operations centre. AI agents triage the alert volume so human analysts spend their time on threats that carry real consequence, and response actions are agreed with you in advance.

You may need this if

  • Security alerts go unwatched out of hours
  • Cyber insurance or customers require 24/7 monitoring
  • The in-house team is drowning in false positives
How it runs

Activities, step by step

The plan follows our delivery framework. Steps that do not apply to this kind of work are left out rather than padded.

  1. 02 · Discovery2–3 weeks

    Scope and integrate

    • Telemetry sources agreed: endpoint, identity, cloud, email, network
    • Response authority and escalation paths agreed
    • Critical assets and normal behaviour baselined
  2. 03 · Alpha2–4 weeks

    Onboard and tune

    • Log sources connected and parsed
    • Detections tuned to your environment
    • Automated response playbooks tested
  3. 05 · LiveMonthly

    24/7 operation

    • Continuous monitoring, triage and investigation
    • Containment actions within agreed authority
    • Threat hunting and monthly service review

Deliverables

What you keep at the end.

  • 24/7 detection and response service
  • Agreed response playbooks
  • Monthly threat and service report
  • Incident reports with root cause and recommendations

Outcomes

What it is built to change.

  • Attacks contained in minutes, not days
  • Far less alert fatigue for your team
  • Evidence of monitoring for insurers and customers

Often combined with

Every engagement starts with a 45-minute working session with the SME who would own the work. No deck.

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