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Social media management

Strategy, content, publishing, community management and reporting across your channels, run as one loop with Isaac, our AI social agent.

Typical timing
4-week set-up, then monthly
Engagement
Monthly retainer
Delivery framework
User researchDiscoveryAlphaBetaLive

Build an engaged audience on the channels your customers use. Our SMA package combines human strategy and creative direction with Isaac, our AI social agent, which learns the brand, drafts posts for each channel, publishes and reads the results — so the loop runs every week, not in a monthly scramble.

  • Posting is irregular and depends on who has time
  • Social activity has no link to leads or reputation
  • Each channel is run separately with no shared plan
How it runs

Activities, step by step

The plan follows our delivery framework. Steps that do not apply to this kind of work are left out rather than padded.

  1. 02 · Discovery2 weeks

    Strategy

    • Audience and competitor analysis
    • Channel strategy, content pillars and tone
    • KPIs and reporting agreed
  2. 03 · Alpha2 weeks

    Set-up

    • Profiles optimised and brand kit loaded into Isaac
    • Content calendar and approval workflow
    • First month of content produced
  3. 05 · LiveMonthly

    Run the loop

    • Content creation and publishing across channels
    • Community management and social listening
    • Monthly performance review and next-month plan

Deliverables

What you keep at the end.

  • Social media strategy and content pillars
  • Monthly content calendar
  • Published posts, carousels and short video
  • Community management
  • Monthly performance report

Outcomes

What it is built to change.

  • Consistent, on-brand presence
  • Growing engagement and audience quality
  • Social activity linked to enquiries